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Peresoft Digital Innovations Ltd

Your data

Data Deletion

How to ask us to delete your account and personal data from a Peresoft product, or to make another data request.

Last updated

Request deletion

  1. Send a request to our Privacy & Data Requests teamthrough the Contact pagewith the subject “Data deletion request”.
  2. Tell us which product it is for (TweleTwele, SHOTDEX, CallGuard NG, Where I Am, RadioSynq) and the email address or phone number linked to your account.
  3. Send the request from that email address or phone number if you can. We may ask you to confirm your identity, so that no one else can delete your account.
  4. We confirm when your account and personal data have been deleted.

Never send us your password, PIN or full card details. We will never ask for them.

What we delete

We delete your account and the personal data linked to it from the product's active systems. Copies in secure backups are removed as those backups expire.

We may keep a limited amount of information where the law requires it or where it is needed to settle disputes or prevent fraud, for example records of payments. Where we keep anything, we tell you what and why, and we keep it only as long as necessary.

Other data requests

You can use the same channel to ask for a copy of your personal data, to correct it, to restrict or object to how it is used, or to withdraw consent. See the Privacy Centre for your full rights under the Nigeria Data Protection Act 2023.